Ready to order your glass treasure? To check the availability of any item and to get the shipping cost please email us. You can reach us . WE'LL NEED: Your name Item #(s) and description(s) Your shipping address   Note that all items shipped via UPS must have a PHYSICAL ADDRESS. Your Phone # (We'll NEVER give anyone your phone number without your permission! Your e-mail address Method of payment SHIPPING: Some lighter items may ship Insured Priority Mail, but most of our orders are shipped UPS Ground Insured because that is the least expensive method. You can get the UPS shipping cost of an item by using the handy UPS form located below each listing. You may specify UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select, or UPS Ground if desired. Insurance up to $100 is included automatically. Add 35¢ for each additional $100 insurance required. USPS (Post Office) rates can be checked HERE. Our zipcode is 26704. All items shipped by the Post Office must be insured ($1.30 for up to $50.00 value, $2.20 for up to $100.00 value), and must include Delivery Confirmation (45¢). PAYMENT: Money order or Bank Check: Orders usually ship next business day. Your Personal Check (from U.S. Bank only) is welcome, but may delay shipping up to 10 Business Days. We accept Visa and Master Card Through PayPal.  Click here for more info:   Orders paid for electronically usually ship next business day. Once we receive your information, we will e-mail you a confirmation of your order within 24 hours, or next business day. Payment for orders shipped to a West Virginia address must include 6% Sales Tax. RETURN POLICY: While most internet antique and art glass sales are final, our attitude is different! While we make every effort to describe and picture each item clearly, in the end it’s not quite the same as touching and experiencing the impact of a piece, as is possible in a brick and mortar shop. If for some reason, you are not delighted with your purchase, NOTIFY US WITHIN 3 DAYS OF RECIEPT OF THE ITEM. SO LONG AS THE ITEM IS RETURNED IN ITS ORIGINAL CONDITION, YOU WILL RECIEVE A CHEERFUL REFUND LESS SHIPPING CHARGES. ITEMS DAMAGED IN SHIPPING: Larry is a world class packager and we have successfully shipped thousands of glass items. Despite our best efforts, occasionally a piece is damaged in transit. (We’ve seen boxes where it looks like a piano was dropped on it!) For this reason, all glass items are insured for their full replacement value. We believe it OUR job to hassle insurance claims not yours! We expedite these claims with shippers, so we can offer you a speedy replacement (where possible) or complete refund. WE SHIP INTERNATIONALLY! Payment must be made with an international money order or cashiers check payable in US Dollars, or a personal check in US Dollars drawn on a US financial institution. We also accept PayPal. Please note that WE WILL NOT FALSIFY INTERNATIONAL CUSTOMS DOCUMENTS by understating the value of any item that we sell, or fraudulently reporting an item as a "gift." You are responsible for locan Customs Duties and Fees. We will not accept items for credit that have been returned to us due to your refusal to pay the customs duties that have been imposed on the item. TO ORDER TOLL FREE BY PHONE CALL: 1-800-96SMART (1-800 967-6278). The best time to reach us is Mon.-Fri. 1:pm-5:pm Eastern Time. Please have the above information handy to speed your order. Leave a message on our SMARTRACK voice mail ANY time - we'll be happy to call you back! Please leave your name, number and the best time to call. We hope you've enjoyed your experience at the mall. We'll be adding new items frequently, and hope you'll return to visit with us again and again! We'd appreciate your comments! Larry & Barb

SMARTRACK® is a registered trademark of Smartrack, Inc.

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